There is a "differences
from v5" page in the help system. We have put a copy online. Please
review it here:
Please review the "Viewlets" (short, Macromedia
Flash animations) that discuss the differences and new features:
Q: How much does it cost?
A: The upgrade is $19.95 for a downloaded version,
which gives you a key that will work with all future 6.x versions. See:
Pricing & Availability.
Q: Why didn't I get a free upgrade?
A: We sent free upgrades to most registered users
purchasing after April 15, 2002. If you think you qualified and didn't
get your key, please:
- Check your e-mail.
- Check your other e-mail.
- Check your old/home/work e-mail
- Check your "spam" folder in your e-mail
- Check your credit card records to be sure that
you purchased AFTER April 15, 2002.
- Finally, after exhausting the above, send a
NICE note to email@example.com
and we will be happy to look into it for you.
Q: I see two ClipMate tasks running for version 6.
A: That is normal. The second task is providing
compression and protection for the main program. It consumes very
little memory, I/O and no resources.
Q: How do I make ClipMate Explorer stay "always on
A: ClipMate Explorer won't stay on-top anymore,
not that it is a separate window from ClipMate Classic. Explorer caused
too many problems when it was always on top. For instance, if ClipMate
needs to show you a dialog or alert message, the dialog often was buried
behind Explorer, and you couldn't click on the OK button. This usually
required a reboot or task list kill in order to get ClipMate working
Take a look at the "Tack" option in Classic. When
you click the drop-down button to expose the ClipList, you can "tack" it
open by clicking the "tack" icon in the lower-left. Now Classic will
stay open, showing you the ClipList and preview. And this WILL stay
on-top. Furthermore, if you want to edit a clip, you can always pop
open and editor with the F2 key. With these tricks, you will likely
find that the "always on top" option for Explorer is unnecessary.
Q: Is There A Printed Manual?
A: No, we've given up on printed manuals. They go
out of date too quickly. We've never been willing to hold up software
releases just so that we could use up old inventory. So now we have
hundreds of obsolete manuals, brochures, etc..
So the documentation is available in PDF format.
Please see the Download Page, and you can
download the PDF to browse, or print.
Note We DO still have CDs, and they look
very nice in their full-color mailer.
Here are more